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Forum Newbie
Group: Forum Members
Last Login: 10/6/2008 2:09:14 AM
Posts: 5,
Visits: 30
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| When in stretch mode, moving the cursor around, or moving a window of the server is leaving traces on the screen, that disapear after a refresh.
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Forum Newbie
Group: Forum Members
Last Login: 10/6/2008 2:09:14 AM
Posts: 5,
Visits: 30
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| By te way, previous version 2.9.5.0 does not have this problem (but has the known redraw problem that is solved here) So putting a redraw-button in the application and using previous version is still the best solution, i believe.
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 1:53:20 AM
Posts: 968,
Visits: 1,591
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Marc,
the redraw fix in the 2.9.5.1 shouldn't affect cursor repainting. Does this problem happen all the time or it's random?
Kindest Regards,
SmartCode Solutions Support
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Junior Member
Group: Forum Members
Last Login: 12/10/2008 8:58:19 PM
Posts: 10,
Visits: 14
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| I have this probelm also. It occur on when some other window top on the viewer window be close, it is happen always.
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 1:53:20 AM
Posts: 968,
Visits: 1,591
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I have this probelm also. It occur on when some other window top on the viewer window be close, it is happen always.
Could you please email us the exact steps to reproduce the problem as well as screenshots for each step.
For example:
Step 1. Here is ViewerX window covered by another windows - screenshot
Step 2. The top window has been closed and ViewerX didn't repaint itself - screenshot
Please email the screenshots to support@s-code.com
PS: please don't email 10MB uncompressed .BMP images. Kayako ticketicking system that we use goes crazy when it receives such huge attachments.
Kindest Regards,
SmartCode Solutions Support
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Junior Member
Group: Forum Members
Last Login: 12/10/2008 8:58:19 PM
Posts: 10,
Visits: 14
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[b]
Please email the screenshots to support@s-code.com
hi, I have sent screenshots to support@s-code.com .
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 1:53:20 AM
Posts: 968,
Visits: 1,591
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I just want to post update with regards of this issue. As it turned out Marc was using ViewerX v2.5.0. The repainting issue he was experiencing I fixed the latest ViewerX build.
Kindest Regards,
SmartCode Solutions Support
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